Privacy Policy

Last Updated: November 2025

1. Introduction

This Privacy Policy explains how CAT STUDIOS VEA LTD (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you use our website or purchase our video editing services. We comply with the UK GDPR, Data Protection Act 2018, and global data protection principles.

2. Data We Collect

a. Identity & Contact Information

  • Name
  • Email address
  • Phone number
  • Company information (optional)

b. Transaction & Payment Data

  • Subscription details
  • Payment tokens processed via Stripe
  • Billing information when required

We NEVER store full credit/debit card numbers. All payments are processed securely by Stripe.

c. Technical & Usage Data

  • IP address
  • Browser/device type
  • Analytics data
  • Cookies

d. Client Content

  • Video files
  • Brand elements
  • Project instructions

3. How We Use Your Data

We use your personal data to:

  • Provide and deliver our video editing services
  • Manage subscriptions and billing
  • Communicate with customers
  • Ensure security & fraud prevention
  • Improve our services
  • Comply with legal obligations

4. Legal Basis

We process data under:

  • Contract – to deliver purchased services
  • Legal obligation – tax, accounting, and record-keeping
  • Legitimate interest – improving services
  • Consent – marketing emails & cookies

5. Sharing Your Data

We share data only with essential partners:

  • Stripe – payment processing
  • Hosting providers
  • Cloud storage (Google Drive, Dropbox)
  • Analytics tools
  • Customer support tools

We never sell personal data.

6. International Transfers

If data is transferred outside the UK, we rely on:

  • Standard Contractual Clauses (SCCs)
  • Appropriate safeguards

7. Data Retention

  • Transaction records: 6 years
  • Analytics/logs: 12 months
  • Project files: 30 days after completion (unless client requests otherwise)
  • Marketing data: until consent withdrawn

8. Your Rights

You may request:

  • Access
  • Correction
  • Erasure
  • Restriction
  • Portability
  • Withdrawal of consent

To exercise these rights, email: dani@catstudiosvea.space

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